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  • Institutional Research Manager - Worker Education and Workforce Development
    Date Posted: September 11, 2019

    CUNY School of Labor and Urban Studies (SLU)
    New York, NY

    The CUNY School of Labor and Urban Studies (SLU) is the 25th and newest unit of the City University of New York. The School is dedicated to public service and social justice and offers undergraduate and graduate certificate and degree programs in labor relations, public policy, public administration, health care administration, community studies, community leaders, labor studies and urban studies. These programs are designed to meet the needs of working adults as well as traditional-age college students who seek to learn more about the challenges confronting poor and working-class populations in the workplace and in the community. Its faculty includes distinguished scholars in the social sciences as well as expert practitioners in government, labor, and public service. Through SLU's Murphy Institute, the School 1) collaborates with other units of CUNY to offer a range of college-credit programs designed to provide workers with the academic and technical skills they need for professional advancement, and 2) provides educational and research services to the labor movement and the broader community.

    The CUNY School of Labor and Urban Studies is seeking a researcher for its Workforce Development unit. The researcher will report to the Director of Worker Education and will design and manage research projects, collect and analyze quantitative and qualitative data, conduct educational needs assessments for union members, cross-match CUNY data with union data, and provide career and educational mapping plans, etc. The purpose of this research will be to increase opportunities for workers to advance in their careers and achieve greater economic security.

    Duties include but are not limited to:

    • Oversee quantitative and qualitative analyses of aforementioned initiative drawing upon the CUNY administrative data warehouse, union data sources, and external mainframes as necessary.
    • Work in collaboration with CUNY's and SLU's offices of institutional research to design and complete research using institutional data to evaluate programs, assessing needs, supporting strategic planning, and providing analytical guidance where necessary.
    • Lead SLU's Workforce Development programs in the collection, processing, and management of a variety of data, including processing incoming source data, restructuring data files, evaluating data quality and performing data-cleaning operations as needed.
    • Generate and analyze data to prepare complex reports. Present findings and recommendations to senior administrators of the university, local unions, and external associations.
    • Build relationships and work collaboratively with other SLU units, local unions, community organizations and to support data collection and reporting needs; provide guidance on the use of data for program development purposes
    • Participate in professional development activities to stay current on matters related to education, training, and labor market research.


    • Bachelor's Degree and six years' relevant experience required

    Other Qualifications

    • Advanced degree in the social sciences, statistics, higher education, or administration is highly preferred.
    • Documented experience in data collection, analysis, interpretation, and reporting.
    • Knowledge of qualitative and quantitative research design and analysis.
    • Experience in labor market research desirable.
    • Previous experience in higher education or public administration research, including quantitative data analysis, interpretation, and presentation experience using various techniques and research methods
    • Demonstrated proficiency in the use of statistical software (such as SPSS with syntax, Stata, R, SQL and/or SAS) and relational databases.
    • Understanding of program evaluation methods for education demonstration projects.
    • Experience evaluating performance; and creating and analyzing data/metrics.
    • Experience working with large and complex data sets.
    • Experience working with multiple stakeholders to develop collaborative relationships.
    • Interest in issues of access to and success in postsecondary education.

    Click here for more information and to apply